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Customer Reviews

Here's the opinion of our existing customers who have completed our customer satisfaction survey. Please note that a 7 = satisfactory; 10 = far exceeded expectation. We list ALL of our reviews here.
Customer Name Delivery Speed Quality Value Overall Rating Date
Lionel, Newton Abbott1010101017 October  2011
it seems funny to put such good service but there really is no other way of saying thanks for the service I received
Lionel
Diane, Etwall101010109 February  2012
The person I spoke to for advice on the size of the leathers couldn,t have been more helpful. Our old tatty snooker table now looks as good as new and all within two days of phoning for advice. Thank you so much. Diane Brogan
Diane
David, Stafford1010101028 February  2012
thanks for a very speedy service and thanks to the person i spoke to on the phone first class
David
michael, west bromwich1010101022 June  2012
really good service,quick delivery and would buy from them again.
michael
Gary, Hexham1010101019 November  2012
fraser, Liverpool101010104 December  2012
Suzanne, Tallahassee1010101012 December  2012
Mrs Jean, Wolverhampton1010101015 January  2013
Really good quality
Mrs Jean
Andrew, STROUD1010101017 January  2013
Jim, Portlethen1010101017 January  2013
George, Islay1010101021 January  2013
Mark, Wigston101010102 March  2013
first time shopper here but will use again many thanks
Mark
Geoffrey, Huntingdon101010109 March  2013
The item was just what I wanted. It is not a cheap felt imitation and cost no more than those items. Excellent service, excellent product.
Geoffrey
Brian, Dorking101010105 April  2013
Richard, Bures les Monts101010105 May  2013
catherine, Dartford101010107 July  2013
very good service and web site was easy to use. thankyou.
catherine
thomas, falkirk101010108 July  2013
Mark Andrew, Loughbough1010101015 July  2013
RICHARD, elland1010101023 August  2013
Graham, Fakenham, Sculthorpe1010101017 September  2013
Marilyn, Sherborne1010101027 September  2013
Excellent fantastic service. Very pleased will definitely use you again. Amazingly speedy delivery.
Marilyn
Joseph, Chester1010101029 September  2013
CJ, Upper Kangaroo River1010101011 October  2013
A pleasure to do business.
CJ
Simon, ST. Neots1010101011 November  2013
Great company to do business with.
Simon
paul, ballymena1010101028 November  2013
very happy thank you
paul
Gary, Hexham101010106 January  2014
Excellent.
Gary
robert, southampton1010101010 February  2014
Excellent item. Just what I needed. Will definitely be using again.
robert
Kenneth, Consett1010101028 February  2014
Look forward to buying a cue from you shortly.
Kenneth
Tony, london101010104 April  2014
Very helpfull and gave a discount,Excellent,many Thanks
Tony
Brian, rotherham1010101015 April  2014
No Complaints at all
Brian
Rob, Warrington1010101020 June  2014
Charles, San Mateo1010101013 July  2014
Top company will be back that's for sure
Charles
John, Derby1010101028 July  2014
Jonathan, Silsoe101010106 October  2014
Fantastic customer care and service. I am very impressed with the speed of email communication. Outstanding company!
Jonathan
nichola, driffield1010101021 October  2014
Highly recommend
nichola
Selina, Stoke Lyne1010101020 December  2014
Robert, Wroxham101010105 January  2015
Went like clockwork, got good advice
Robert
Andrew, Dumbarton1010101013 January  2015
Arrived next day - great service
Andrew
stephen, Wednesbury1010101015 January  2015
Eugene, Cardiff1010101020 January  2015
My first item I have had from them, looking forward to doing sum business in the future. Very happy.
Eugene
Bridget, Llanidloes101010102 February  2015
Joan, Lowestoft1010101024 February  2015
Really pleased with purchase and extra fast delivery time
Joan
C, Southwick, Trowbridge101010106 March  2015
Absolutely top draw really good product better than the last lot from a supposed to be top company, I won't be going there again this company wins it for me, good friendly service well done To John
C
Gillian, Oldham1010101014 June  2015
Really pleased with the speed of delivery and the quality of the goods. Good price thanks
Gillian
Andrew, Bude1010101030 June  2015
I originally ordered the wrong items, my mistake was quickly and courteously dealt with and my order was with me the next morning. Extremely pleased.
Andrew
Elizabeth, By FRASERBURGH1010101027 November  2015
Kathryn, Crewe101010105 December  2015
Unfortunately we didn't complete the purchase as the corners were the wrong size. However the customer service was without doubt "Beyond expectation".
Kathryn
Kevin, Glasgow1010101012 January  2016
Very quick delivery. Great service
Kevin
Donna, New Whittington1010101014 February  2016
William, NETHER LANGWITH,101010103 May  2016
I was amazed at the speed of despatch and the quality of the nets.
William
David, Grimsby101010101 July  2016
What a difference to the one's taken off, worth every penny
David
Barbra, WARREN101010101 July  2016
Steven, Stockton on Tees101010107 August  2016
Top quality customer service
Steven
Robert, DRONFIELD1010101027 January  2017
Andrew, Lesmahagow101010107 May  2017
I was expecting that. would struggle to find the part I was looking for ... It couldn't have been any simpler. Well done and thanks
Andrew
Barbara, Danville101010104 August  2017
The customer support was beyon exceptional. I greatly appreciate the time and personal attention given to help me make my purchase.
Barbara
shiela, Ashford1010101018 November  2017
Excellent and helpful service
shiela
Tessa, Brownhills1010101019 June  2018
Thank you for really helping us out, especially for an older pool table. Great communication.
Tessa
john, Llangefni1010101024 April  2019
spot on service
john
noel, Ross-on-wye1010101026 April  2019
James, Hamilton1010101015 May  2019
Top dollar
James
John, Rhyl101010102 December  2019
Fantastic service and very helpful with any questions that I had.
John
John, Upminster1010101014 March  2020
Really suited with my order, thank you very much
John
Russell, Carmarthen1010101017 April  2020
For the price I wasn’t expecting much, but when it arrived it was absolutely brilliant, I got some top quality cloth of eBay and it was rubbish and cost more, I use this all the time and I know where my next purchase will be
Russell
Callum, Cheltenham1010101027 April  2020
John couldn’t be more friendly and helpful. I am building my own table and John has helped me no end with dimensions and even sent me an offcut of cushion so I could get them correct! The product itself is excellent and came within 2 days! Once again this is some of the best customer service I have ever received and would like to thank John for answering all of my questions and providing a quality product.
Callum
Corey, Mansfield101010102 May  2020
Kane, norwich1010101023 June  2020
Arrived far quicker than I expected. Priced fairly and exactly as described! Will definitely shop here again in the future!!
Kane
Tommaso, London1010101018 October  2022
Andrew, Romford101010103 May  2024
Mr, Guildford101091017 November  2012
Penny, Leicester10109109 January  2013
Tony, Wimbledon chase101091019 April  2013
Colin, Nots101091019 October  2013
Exceptional service, John was most helpful and couldn`t do enough to help. Thank you.
Colin
Anne, Birmingham910101026 October  2013
Thank you, am extremely pleased with all aspects of the service.
Anne
paul, poulton-le-fylde101091018 May  2014
Very quick delivery
paul
Romeo, Luton91010106 June  2014
Hi John sorry did not get back to you but items were sent to 26 not 28 its ok and thanks for your service A+
Romeo
debbie, BLAIRGOWRIE101091021 July  2014
great speedy service
debbie
Xavier, Bristol910101017 April  2015
james, benllech109101028 April  2015
Thank you just what i was looking for
james
dawn, LETCHWORTH GARDEN CITY10109102 June  2016
excellent service
dawn
Stephen, GUILDFORD101091027 July  2016
Nice to be able to talk to someone when you have queries with n order. Excellent advice an dservice
Stephen
Gilford, Crowborough10109108 August  2016
Brilliant service. Thank you very much .
Gilford
david, cleveland101091016 April  2020
Very happy, arrived much quicker than expected, Will use again, thank you
david
John, Herne Bay91091022 June  2011
the service and assistance recieved was really good.pleasure to deal with, top man, many thanks.
John
P M, East Malling10991024 August  2012
Very fast delivery and accurate description. Well done!
P M
Elisabeth, Wallingford1099103 September  2012
I`m very pleased with my purchase. They exceeded my expectations in customer service and although the wrong item was initially delivered they immediately sent out the correct one.. Excellent response. Would recommend this company to everyone.
Elisabeth
Maria, Stockton Heath9910109 January  2013
Excellent service and speedy delivery. Fantastic
Maria
Tom, Gravesend810101010 January  2014
alex, Glasgow10991030 June  2014
excellent delivery time and quality product, would recommend to friends.
alex
Bill, Slough9910105 November  2014
John, Chewmagna, Bristol10991016 February  2015
Very helpful service over phone. Ordered late in day by me but still got next day delivery. First class service - thank you.
John
Paul, Kettering1099105 July  2015
kathy, Weymouth10108109 October  2015
Couldn't source the item anywhere, found it here, just more expensive than originally thought, however, all received and perfect match, many thanks
kathy
jean, craigrothie91091022 May  2016
I haven't used it yet! Hope I can award the same high marks.
jean
Gary, LEICESTER10991011 July  2016
I am making my own small table and had tried pocket liners from Amazon and ebay, they were all too flimsy. The ones supplied by snookerandpool.co.uk are just brilliant. Very robust and smart too.
Gary
Gaynor, Norwich10991024 August  2016
The chap that I placed the order with 0ver the phone was extremely helpful and cheerful. Great service.
Gaynor
Jayne, cheltenham1099105 October  2016
Really helpful and friendly when I telephoned to ask about availability of a product. Thank you
Jayne
Mahmoud, Penarth810101026 October  2016
I got the wrong size !!! I bought a 9ft snooker cloth and I git a very small one -My Fault though the bloke is really friendly not used to that up hear
Mahmoud
Karl, Stroud10910910 March  2017
delivered withing 24 hours of order - amazing service and good quality products
Karl
jonathan, Carnforth91091020 March  2019



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Selection of product reviews

Snooker Cloth
Top notch really suited with my purchase
tony philpott
star star star star star

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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.

The services/products offered at snookerandpool.co.uk have been rated 4.62 out of 5 based on 335 user reviews.