Customer Feedback Results
Here's the opinion of our existing customers who have completed
our customer satisfaction survey*:-
(guide : 70% = satisfactory; 100% = far exceeded expectation)
Number of people who have given feedback : 73
|Item delivery (speediness, condition of goods):-
|Quality of the items purchased:-
*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.
John, Herne Bay
the service and assistance recieved was really good.pleasure to deal with, top man, many thanks.
Lionel, Newton Abbott
Mr A J, Abingdon
it seems funny to put such good service but there really is no other way of saying thanks for the service I received
The person I spoke to for advice on the size of the leathers couldn,t have been more helpful. Our old tatty snooker table now looks as good as new and all within two days of phoning for advice. Thank you so much.
thanks for a very speedy service and thanks to the person i spoke to on the phone first class
Fast turnaround and very helpful service. Highly recommended.
Great service and turn around. Thanks!
P M, East Malling
Very fast delivery and accurate description. Well done!
G J, Swaffham
I`m very pleased with my purchase. They exceeded my expectations in customer service and although the wrong item was initially delivered they immediately sent out the correct one.. Excellent response. Would recommend this company to everyone.
very helpful for only a small amount thank you
you were very helpful with trying to assist me sorting out my coin op mechanism as well as supplying locks. Many thanks
Simon P, Felixstowe
Excellent service thank you. I will use you again and certainly happy to recommend you.
DR R T, Cardiff
Great deal and fast delivery.
I order Red and Green came, however it look fine and we don`t need to change it.
Very pleased with what I got and will be using you again should I need to :-)
Ann, Isle of Man
still to fit them to table yet working out the best way, but would appear to be very satisfactory
Thank you so much! Excellent in all respects
VERY HAPPY WITH QUALITY AND SPEED OF POST, THANK YOU
Prompt despatch and speedily delivery. Service3 cannot be faulted. Thank you
Maria, Stockton Heath
Mrs Jean, Wolverhampton
Excellent service and speedy delivery. Fantastic
Very fast service very happy thank you.
Could not fault the service at all
Delighted with the friendly, efficient response to my telephoned enquiry/order.
Currys etc. could take a lesson in customer service from yourselves!
first time shopper here but will use again many thanks
Arrived within a day or two. I oredered two black snooker balls. Only one was sent but when I notified them of the error I received the second in the next possible post.
ANNE C, Dungarvan
quality of the goods as good as the original 1930`s pockets on the original table !!
service was good
The item was just what I wanted. It is not a cheap felt imitation and cost no more than those items. Excellent service, excellent product.
Anthony, St Albans
Very fast delivery, and a good product.
Also customer service was excellent. They made sure I got exactly what I wanted.
Goods arrived very quickly. Advice given was excellent
ANGELA, WEST WELLOW
Tony, Wimbledon chase
STALKS OF MUSHROOMS COULD HAVE SANDED AND FINISHED OFF SMOOTHER BUT TOP FACES WERE PERFECT THANK YOU GOOD SERVICE
Malcombe, Canwell, Sutton Coldfield
john was very helpful indeed in securing the correct items for us. Excellent service. Will use again.
Richard, Bures les Monts
Tony, Sutton Coldfield
First class service and will recommend your business to my friends.
Thanks for your help, I am now able to enjoy my pool table once again
Added to order and was dealt with on a Sunday which was 10 out of 10 for me. Will be buying my next set of balls in the next month for sure.