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Customer Feedback Results

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Here's the opinion of our existing customers who have completed our customer satisfaction survey*:-

(guide : 70% = satisfactory; 100% = far exceeded expectation)

Number of people who have given feedback : 73

Item delivery (speediness, condition of goods):-
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Quality of the items purchased:-
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Value for money:-
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Overall service:-
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*every customer who buys from this site has the opportunity to complete our customer survey form asking them to rate our services.

Customer Comments

the service and assistance recieved was really good.pleasure to deal with, top man, many thanks.
John, Herne Bay

it seems funny to put such good service but there really is no other way of saying thanks for the service I received
Lionel, Newton Abbott

Mr A J, Abingdon

The person I spoke to for advice on the size of the leathers couldn,t have been more helpful. Our old tatty snooker table now looks as good as new and all within two days of phoning for advice. Thank you so much. Diane Brogan
Diane, Etwall

thanks for a very speedy service and thanks to the person i spoke to on the phone first class
David, Stafford

Fast turnaround and very helpful service. Highly recommended.
Neal, Ivybridge

Great service and turn around. Thanks!
Robin, Vaucresson

Shaun, Coventry

William, Luton

Very fast delivery and accurate description. Well done!
P M, East Malling

Good service many thanks
Tim, Elberton

I`m very pleased with my purchase. They exceeded my expectations in customer service and although the wrong item was initially delivered they immediately sent out the correct one.. Excellent response. Would recommend this company to everyone.
Elisabeth, Wallingford

dean, birmingham

Good quick service
G J, Swaffham

very helpful for only a small amount thank you
ann, peterborough

you were very helpful with trying to assist me sorting out my coin op mechanism as well as supplying locks. Many thanks
Mark, Hereford

Excellent service thank you. I will use you again and certainly happy to recommend you.
sarah, sherborne

excellent fast delviery
DAVID, CARLISLE

Simon P, Felixstowe

Great deal and fast delivery.
DR R T, Cardiff

Chris, Doncaster

I order Red and Green came, however it look fine and we don`t need to change it.
olimbia, ruthin

David, Hexham

helen, southampton

Ian, Sutton

Very pleased with what I got and will be using you again should I need to :-)
Chris, Manchester

Mr, Guildford

still to fit them to table yet working out the best way, but would appear to be very satisfactory
Ann, Isle of Man

Phillip, rochford

fraser, Liverpool

Helen, Waterlooville

Thank you so much! Excellent in all respects
Stella, Cheltenham

VERY HAPPY WITH QUALITY AND SPEED OF POST, THANK YOU
Catherine, Bath

Suzanne, Tallahassee

Andrew, Kinross

Speedy efficient service
bryanie, dewsbury

Prompt despatch and speedily delivery. Service3 cannot be faulted. Thank you
Rosalind, Swindon

henry, peterborough

Penny, Leicester

Graham, London

David, Fareham

Excellent service and speedy delivery. Fantastic
Maria, Stockton Heath

Really good quality
Mrs Jean, Wolverhampton

Gary, Hexham

Jim, Portlethen

Andrew, STROUD

A, Swanley

Very fast service very happy thank you.
sukhninder, northfleet

Benjamin, Havant

George, Islay

Alan, Rotherham

Could not fault the service at all
jennifer, Plymouth

Derek, Liskeard

Delighted with the friendly, efficient response to my telephoned enquiry/order. Currys etc. could take a lesson in customer service from yourselves!
John, Rotherham

first time shopper here but will use again many thanks
Mark, Wigston

Arrived within a day or two. I oredered two black snooker balls. Only one was sent but when I notified them of the error I received the second in the next possible post.
Catherine, Worksop

quality of the goods as good as the original 1930`s pockets on the original table !! service was good
ANNE C, Dungarvan

Chris, Woodley

William, driffield

The item was just what I wanted. It is not a cheap felt imitation and cost no more than those items. Excellent service, excellent product.
Geoffrey, Huntingdon

Very fast delivery, and a good product. Also customer service was excellent. They made sure I got exactly what I wanted.
Anthony, St Albans

Brian, Dorking

Goods arrived very quickly. Advice given was excellent
John, Hollowell

STALKS OF MUSHROOMS COULD HAVE SANDED AND FINISHED OFF SMOOTHER BUT TOP FACES WERE PERFECT THANK YOU GOOD SERVICE
ANGELA, WEST WELLOW

Tony, Wimbledon chase

john was very helpful indeed in securing the correct items for us. Excellent service. Will use again.
Malcombe, Canwell, Sutton Coldfield

First class service and will recommend your business to my friends.
robert, edinburgh

Richard, Bures les Monts

very good
dominic, cheshire

Tony, Sutton Coldfield

Thanks for your help, I am now able to enjoy my pool table once again
Andy, Burrowbridge

Added to order and was dealt with on a Sunday which was 10 out of 10 for me. Will be buying my next set of balls in the next month for sure.
harry, lewisham